Queensland Government

Essential Eight guideline

Document type:
Guideline
Version:
Final v2.0.0
Status:
CurrentNon-mandated
Effective:
November 2024–current
Security classification:
OFFICIAL-Public
Category:
Cyber security

Introduction

This guideline provides information and advice for Queensland Government agencies to consider when assessing the implementation of the Information and cyber security policy (IS18) policy requirement 3, for the implementation of the Australian Signals Directorate (ASD) Essential Eight Strategies. This document does not form a mandatory component of the above-mentioned policy, and it should be used to ensure a better practice industry approach is considered when assessing the implementation of the Essential Eight Maturity Model.

Due to the lack of flexibility in the ASD Essential Eight maturity model, Queensland Government has adopted a control effectiveness-based risk approach when applying the Essential Eight strategies.

Guidance overview

Purpose

This purpose of this guideline is to:

  • provide clarity on maturity level targets, control selection and application.
  • facilitate an accurate assessment of the effectiveness of the Essential Eight controls across agencies to inform cyber security resilience level summary for the Queensland Government’s executive’s leadership group.
  • enable consistent whole-of-government IS18 reporting on Essential Eight components.
  • enable the Queensland Government Cyber Security Unit to track departments’ progress in reducing their cyber security vulnerability level.

Audience

This document is primarily intended for:

  • Information security management system (ISMS) managers who oversee the Essential Eight assessments for the IS18 annual returns.
  • agencies who use security assessors who evaluate the Essential Eight implementation and complete the annual reporting template.

Scope of this guideline

This guideline applies to the Essential Eight security controls as defined by ASD and as adopted by the Queensland Government for Information and cyber security policy (IS18).

Maturity level targets

To assist organisations with their implementation of Essential Eight, four maturity levels have been defined (maturity level zero through to maturity level three). Except for maturity level zero, the maturity levels are based on mitigating increasing levels of adversary tradecraft (i.e. tools, tactics, techniques and procedures) and targeting. The strategies guidance addresses targeted cyber intrusions (i.e. those executed by advanced persistent threats such as foreign intelligence services), ransomware and external adversaries with destructive intent, malicious insiders, ‘business email compromise’, and industrial control systems.

Maturity level zero

This maturity level signifies that there are weaknesses in an organisation's overall cyber security posture. When exploited, these weaknesses could facilitate the compromise of the confidentiality of their data, or the integrity or availability of their systems and data, as described by the tradecraft and targeting in Maturity Level One below.

Maturity level one

The focus of this maturity level is adversaries who are content to simply leverage commodity tradecraft that are widely available to gain access to, and likely control of, systems. For example, adversaries opportunistically use a publicly available exploit for a security vulnerability in an internet-facing service which had not been patched or authenticating to an internet-facing service using credentials that were stolen, reused, brute forced or guessed.

Generally, level 1 adversaries are looking for any victim rather than a specific victim and will opportunistically seek common weaknesses in many targets rather than investing heavily in gaining access to a specific target. Adversaries will employ common social engineering techniques to trick users into weakening the security of a system and launch malicious applications, for example, via Microsoft Office macros. If the account that an adversary compromises has special privileges, they will seek to exploit it. Depending on their intent, adversaries may also destroy data (including backups).

Maturity level two

The focus of this maturity level is adversaries operating with a modest step-up in capability from the previous maturity level. These adversaries are willing to invest more time in a target and, perhaps more importantly, in the effectiveness of their tools and techniques. For example, these adversaries will likely employ well-known tradecraft to better attempt to bypass security controls implemented by a target and evade detection. This includes actively targeting credentials using phishing and employing technical and social engineering techniques to circumvent weak multi-factor authentication.

Generally, adversaries are likely to be more selective in their targeting but still somewhat conservative in the time, money and effort they may invest in a target. Adversaries will likely invest time to ensure their phishing is effective and employ common social engineering techniques to trick users into weakening the security of a system and launch malicious applications, for example, via Microsoft Office macros. If the account that an adversary compromises has special privileges, they will seek to exploit it; otherwise, they will seek accounts with special privileges. Depending on their intent, adversaries may also destroy all data (including backups) accessible to an account with special privileges.

Maturity level three

The focus of this maturity level is adversaries who are more adaptive and much less reliant on public tools and techniques. These adversaries are able to exploit the opportunities provided by weaknesses in their target's cyber security posture, such as the existence of older software or inadequate logging and monitoring. Adversaries do this not only to extend their access once initial access has been gained to a target, but to evade detection and solidify their presence. Adversaries make swift use of exploits when they become publicly available, as well as other tradecraft that can improve their chance of success.

Generally, adversaries may be more focused on particular targets and, more importantly, are willing and able to invest some effort into circumventing the idiosyncrasies and particular policy and technical security controls implemented by their targets. For example, this includes social engineering a user to not only open a malicious document but also to unknowingly assist in bypassing security controls. This can also include circumventing stronger multi-factor authentication by stealing authentication token values to impersonate a user. Once a foothold is gained on a system, adversaries will seek to gain privileged credentials or password hashes, pivot to other parts of a network, and cover their tracks. Depending on their intent, adversaries may also destroy all data (including backups).

Depending on an adversary's overall capability, they may exhibit different levels of tradecraft for different operations against different targets. For example, an adversary capable of advanced tradecraft may use it against one target while using basic tradecraft against another. As such, organisations should consider what level of tradecraft and targeting, rather than which adversaries, they are aiming to mitigate.

Organisations need to consider that the likelihood of being targeted is influenced by their desirability to adversaries.  It is also influenced by impact of a cyber security incident across confidentiality, integrity and availability of their data and the systems on which they are stored (see the Queensland Government information security classification framework (QGISCF) for further information). This, in combination with the descriptions for each maturity level, can be used to help determine a target maturity level to implement.

Finally, maturity level three will not stop adversaries that are willing and able to invest enough time, money and effort to compromise a target. As such, organisations still need to consider the remainder of the mitigation strategies from the Strategies to Mitigate Cyber Security Incidents and the Information Security Manual, as well as any additional relevant frameworks.

Maturity level selection

The Queensland Government does not mandate any specific maturity level requirements for entities within the public sector. An agency should select maturity targets following a risk assessment of the environment or system being protected.

When conducting a risk assessment to determine the appropriate maturity level selection, agencies should consider the following:

  • classification of the information assets being protected.
  • criticality of the confidentiality, availability or integrity of those assets.
  • threat actors likely to target such assets.
  • cost and complexity of control implementation.

The outcome of this assessment should allow the selection of maturity level(s) to be applied to each system or environment being protected, noting that multiple environments or systems within an agency may have varying levels of protection required.

Example: While Maturity Level One has been assessed as appropriate for most of an agency’s cloud environment, one database has been classified as Sensitive resulting in a requirement for Maturity Level Two. The higher level of security controls are implemented specifically for the database’s security only, where practical, to reduce inefficiencies.

When implementing Essential Eight requirements, organisations should identify and plan for a target maturity level suitable for their environment and risk appetite. Organisations should then progressively implement each maturity level until that target is achieved.

For organisations with a target maturity level above maturity level one, they may choose to implement individual requirements of a higher maturity level if it is more efficient and cost-effective to do so.

Example: When selecting appropriate Multi-factor Authentication methods to meet Maturity Level One requirements, if an agency is considering targeting Maturity Level Two in the future, the implementation of phishing-resistant methods is recommended

See the Australian Signals Directorate’s Assessment Process Guide for further guidance.

Control compliance

Implementation guidance

Implementation guidance of the Essential Eight maturity model is given by the Australian Signals Directorate via the Essential Eight Maturity Model publication which is a suite of related publications including guidance on the below:

Implementation activities should be conducted by qualified personnel and regular assurance/assessment activities conducted to ensure control implementation is still at maximum strength and relevancy to the most up to date version of the maturity model.

The use of a secure development lifecycle approach should be considered for controls that impact the operating environment. Control implementation should, where possible, be conducted in a test environment prior to being released into a production environment to ensure the intended result is attained from control implementation.

Risk versus compliance

The ASD's Essential Eight maturity model requires complete control compliance to be considered to have attained the targeted maturity level, however; the Queensland Government encourages agencies to take a risk-based approach to control implementation and the selection and adoption of strategy maturity level targets.

Agencies are encouraged to evaluate the prescribed controls against the risks identified to the agency and their systems, implementing controls in a manner consummate to their related risk mitigation effectiveness and risk appetites.

Where there are coverage gaps between current state and target maturity, risk assessments can be conducted allowing the organisation to formally accept the risk of not implementing the controls. If this approach is taken, the controls should be documented as “Not applicable”, with evidence of processes provided during assessments against the framework.

Where assessors identify controls that have been risk accepted using the above process but without adequate evidence of a risk assessment, the mitigation strategy would be considered “Not implemented” and therefore would affect the overall maturity level of the organisation. It is also recommended that the assessor flag the risk acceptance in the assessment report, including noting the recommended re-assessment date of the accepted risk.

Example: “It was observed that 95% of applications receive patches, updates or vendor mitigations within 48 hours when vulnerabilities are assessed as critical by vendors or when working exploits exist. A risk assessment was conducted and the 5% gap was accepted by the Chief Information Security Officer. It is recommended that this risk be re-assessed within the next audit cycle to ensure it remains in appetite of the organisation.”

Compensating (alternate) controls

Where controls within the Essential Eight strategies are deemed to be inappropriate for a system or unable to be implemented (or possibly not applicable), compensating (or alternate) controls may be applied. Compensating controls should be assessed and approved by an experienced Essential Eight assessor. Where there is uncertainty about the validity of compensating controls, the agency should document a formal risk decision detailing its approach.

For a compensating control to be considered effective it should mitigate risks based on the intent of the initial control. If the specific control intent is not being met, the control is considered a mitigating control, and not a compensating control.

Mitigating controls

While mitigating controls do not provide compliance against the Essential Eight framework, they do offer a level of protection against cyber threats. It is the responsibility of the agency to determine acceptable risk in line with the agency’s documented risk appetite and the gaps left by mitigating controls.

To assist in determining the effectiveness of alternate or mitigating controls, the intent of each Essential Eight strategy has been provided in Appendix A below.

Some examples of compensating controls and mitigating controls have been provided in Appendices B and C below.

Assessment guidance

As part of the IS18 annual return reporting requirements, many Queensland Government entities are required to assess their Essential Eight maturity level. This section has been developed to provide some guidance around the process.

Assessment scope and effort

The agency and the assessors should consider extent of the agency’s Essential Eight deployment maturity when scoping and estimating the assessment costs/effort.

For example, where an organisation’s Essential Eight control maturity is low, it is not economical to plan detailed assessments of controls that are evidently lacking or absent.

Another example is where an organisation has the assets recorded in a configuration tool, the assessment effort planning should use the existing tools reporting capabilities.

An assessment plan should be provided ahead of the assessment being conducted. The ASD has developed assessment plan templates for maturity level one, maturity level two and maturity level three.

Selecting an assessor

Agencies can use the assessment panel under a standing offer arrangement (SOA), ICTSS.2105A (Provision of ISMS and 27001 Services). This panel includes an array of industry partners with Essential Eight assessment experience. It is recommended that agencies vary assessors annually to gain a more measured appreciation of Essential Eight maturity.

Assessment outcomes

Agencies should require that assessors use the ASD's standardised assessment outcomes:

  • Effective: The organisation is effectively meeting the control's objective.
  • Ineffective: The organisation is not adequately meeting the control's objective.
  • Alternate control: The organisation is effectively meeting the control's objective through an alternate control.
  • Not assessed: The control has not yet been assessed.
  • Not applicable: The control does not apply to the system or environment.
  • No visibility: The assessor was unable to obtain adequate visibility of a control's implementation.

In determining compensating control effectiveness, the assessor should ensure that protection provided by any compensating controls is at a level equivalent to those recommended under Essential Eight. This is to ensure that an equivalent level of overall protection against a specific level of adversary targeting, and tradecraft can be achieved and maintained.

Assurance level

The independent assessors should agree with the agency on the degree of evidence provided by the agency. However, there would be an expectation that a reasonable attempt is made to sight the security configuration tools and system management software by the assessor, thus resulting in an Excellent or Good level of evidence (see below for further definition of suitable evidence).

Excellent evidence

Testing a control with a simulated activity designed to confirm it is in place and effective (e.g. attempting to run an application to check application control rulesets).

Good evidence

Review the configuration of a system through the system's interface to determine whether it should enforce an expected policy. (e.g. guided tour of configuration interface).

Fair evidence

Review a copy of a system's configuration (e.g. using reports or screenshots) to determine whether it should enforce an expected policy.

Poor evidence

A policy or verbal statement of intent (e.g. sighting mention of controls within documentation).

Forensics level audits carry a higher cost, while providing a much higher level of assurance against the Essential Eight strategies. A thorough review of system configuration will be less expensive and less time consuming, however exposes the organisation to the risk of incorrectly assigned configurations leaving gaps in security control implementation.

Assessment report

The assessor should write a short Essential Eight assessment report to accompany the Essential Eight reporting spreadsheet. This report should cover:

  • the timeframe of when the controls were assessed
  • a declaration of any potentials for a conflict of interest with the assessed agency for the consulting or auditing company over the prior 2 years
  • the identities of the assessors and their qualifications
  • the assurance level provided based on the extent to which the assessor relied on evidence collated by agency staff.

The ASD has provided a template for Essential Eight Assessment Reports which covers in greater detail the specific requirements of a comprehensive report.

The agency should, from the assessment report, provide any control gaps identified during the Essential Eight assessment to relevant agency’s ISMS governance committee.

For further queries and advice on Essential Eight assessment or implementation contact cybersecurityunit@cyber.qld.gov.au.

Appendices