Welcome to the Queensland Public Sector, Queensland's largest workforce.
By joining, you've made a commitment to serve the people of our state and the communities they live in.
This is your opportunity to find your place, make a real difference, and deliver work that truly matters.
Being a public servant is more than just a job. It's a unique and rewarding opportunity
to make a meaningful difference to our Queensland communities, through a career that offers diversity, mobility, and development.
Every day, we work to improve lives, support communities, and contribute to the wellbeing of our state.
And you bring something special to the table too. Your individual skills, experiences and perspectives are what make the public sector stronger, more diverse and more effective.
Together we can achieve incredible things for Queensland.
The Craft of Public Service: Induction Program is designed to introduce you to the foundations of being a public service professional.
When we talk about the craft, we're recognising the depth, complexity, and purpose of the work that we do, the discipline and the practice that it entails.
Public service is a profession one that requires a unique set of skills, values, and mindsets that we build and refine over time.
Whether you're shaping public policy, supporting frontline services, or working behind the scenes, the craft is what guides us and ultimately delivers the best outcomes for Queensland.
In its simplest form, it's about serving with integrity, professionalism, and a deep commitment
to providing value to the public.
This program focuses on developing a shared understanding of the foundations of what it means to work with purpose in government.
It's your first step in becoming a professional public servant.
Working in the Queensland public sector is a chance to grow, connect, and contribute to something bigger than yourself.
Your journey ahead will be one of continuous learning through formal training, on-the-job experiences and more.
Over time, you'll develop your craft, gain new skills, and be supported to make ethical decisions and provide evidence-based advice.
I hope you enjoy the program and I encourage you to take advantage of every opportunity the public sector offers you to grow as an individual and help shape Queensland's future.
Joining the Queensland public sector is more than starting a new job. It’s stepping into a career that makes a real difference.
Just like any profession, working in government requires a unique set of capabilities. To work together effectively in the public sector, there are values, skills and mindsets we share. The Craft of Public Service: Induction Program introduces you to the foundational knowledge you’ll need to build your career as a professional public servant.
The Craft of Public Service: Induction Program is designed for anyone who’s new to government, returning after time away or wishes to refresh their understanding.
It puts all public servants on the same page about our roles, responsibilities and the foundations underpin our work:
- A shared foundation for all public servants
Gain a consistent understanding of the essential skills, values and responsibilities that underpin public service.
- Complements agency-specific onboarding
This program works alongside your agency’s induction to provide a broader perspective on public service.
- Short, accessible modules
With four modules around 20–30 minutes each, the program is designed to fit into your schedule.
- Understand the craft of public service
Learn about the unique capabilities required to deliver services to Queensland communities.
- Build a sense of purpose
Understand our integrity, professionalism, commitment to the public good and how your role contributes to the bigger picture.
- Connect with peers
Share a common starting point with colleagues across the sector, fostering collaboration and shared understanding.
- Support service with integrity and professionalism
Develop the mindset and values needed to deliver for Queenslanders.
- Support lifelong learning
Lay the groundwork for ongoing skill development and career growth within the public sector.
- Accessible to all
Whether you’re new to government or an experienced public servant, this program is relevant and valuable.
- Aligned and informed workforce
Agencies embedding this program into their induction processes help create a workforce ready to deliver for Queensland.
Get started today
Are you a Queensland public servant?
Talk to your HR or people and culture team about completing the Craft of Public Service: Induction Program as part of your onboarding or continued learning.
Are you an HR or people and culture manager?
Incorporating this program into your induction process ensures every new starter begins their career with a shared understanding of what it means to serve Queenslanders. Find out more about the program or contact development@psc.qld.gov.au for further details.
Interested in finding out more?
Complete the program modules or read more.
- Last updated:
- 1 December 2025