Manage job applications for shortlisting (Springboard)
Use Springboard to request feedback and shortlist applications, and workflow candidates through the selection process and identify the successful candidate.
Access Springboard
You can access Springboard directly via the link Queensland Shared Services (QSS) provides by email as part of the advertising process.
Springboard shows applications in real time, as they are received. If you've received applications and started shortlisting, check the final list of candidates for applications submitted since your last visit.
Candidate attachments
For each application, candidates can upload 3 attachments via Smart jobs and careers. If a candidate provides additional information to QSS Recruitment, this will be emailed to the panel chair as an attachment via an email titled 'Applicant Name, JAR, Additional document.'
Late applications
Smart jobs and careers accepts applications until midnight of the job's closing date. After this time, you as the panel chair choose whether to accept late applications.
If you receive a late application from a candidate and choose to accept it, use the Submit a request form to provide QSS the application. QSS will add the candidate’s application to Springboard for you to include in your shortlisting.
Withdrawn applications
Candidates can withdraw and delete their application on Smart jobs and careers. We'll email the panel chair to notify them that the candidate has withdrawn.
If the candidate was shortlisted before they withdrew, follow the instructions in Step 3 of Complete a selection report to ensure you can see and comment on this candidate in your selection report.
If you receive withdrawals directly, use the Submit a request form to provide us the details. Include the job ad reference (JAR) number in the short description. We'll update Springboard.
Duplicate applications
If you see duplicate applications on the Selected Candidates list in Springboard, review both versions to ensure they're the same candidate.
Ineligible applications
If you have applications from ineligible candidates for a targeted vacancy, you can notify them by using the Springboard email template , Targeted email.
No applications
If you don’t receive any applications, complete a Close recruitment vacancy form to end the recruitment process.
If you attached a questionnaire to your job advertisement, you can filter your candidates based on the answers they provide.
You can run a report and export your questionnaire answers to Excel. Sort and filter as you need and share the report with your panel members.
See how to export questionnaire results
You can also add filters to radio button questions that automatically move candidates to a Failed questionnaire folder. This reduces the number of applications you need to review, automatically excluding the ones that don't meet certain selection criteria.
For example, you could apply a filter to automatically move candidates to the Failed questionnaire folder if they answer 'No' to a question about a qualification they need for the role.
Create a questionnaire in Springboard
Find out how to use Springboard questionnaires to filter candidates.
Use online shortlisting in Springboard. Start by adding your panel members and inviting the panel to shortlist.
Find out how to print all your applications (bulk print).
Under the Recruitment and selection directive, every recruitment process must provide candidate care and communicate in a timely, regular, warm, and respectful way.
Springboard sends candidates automatic emails during the recruitment process to keep them updated.
Resources
Find out more about recommending the preferred applicant.
Read the Recruitment and selection directive and Recruit for diversity.